The moment when a stuck client suddenly opens up (and how to create it)
You know that feeling when you're working with a client who's stuck?
They're giving you one-word answers. Or they're lost in rumination. Or they keep saying "I don't know" when you ask about what matters to them.
I've been there countless times in my own practice. And I've spent years developing tools to help break through those moments.
That's why I created the DNA-V Values & Vitality Card Sorter with my colleague Dr. Joseph Ciarrochi.
The process is beautifully simple:
This digital tool gently guides you (or your clients) through reflection and choice:
- Sort cards into three columns based on what matters right now
- Narrow down to five core values
- Reflect on what you notice (this is where the magic happens)
- Choose one concrete action for the week ahead
What I love most is that the process reveals as much as the final result. Where do they hesitate? What do they quickly dismiss? What surprises them? All of this becomes rich material for your work together.
And here's something that matters deeply to me:
100% of profits support The Pearl Lotus Fund, bringing education to children in remote Nepalese villages. So every time you use this tool, you're living the values of contribution and compassion.
For just $29 AUD, you get unlimited access for an entire year. Use it with as many clients as you want, as many times as you want. That's less than $2.50 per month.
It works perfectly for telehealth sessions (just screen share), and you don't need any special technical skills or previous experience with ACT or DNA-V.
If you've ever felt frustrated when a client can't articulate what matters to them, this tool will change your practice.
If you’d like to bring more vitality into your work and life, I’d love you to try it.
Click here to get instant access.
With warmth and kindness,
Louise
P.S. The tool includes a complete facilitation guide with reflection questions and tips for different populations. Everything you need is right there—just log in and start using it in your very next session.


